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Generative AI: Balancing Innovation and Privacy Concerns ๐Ÿค–๐Ÿ’ก


Generative Artificial Intelligence is a category of artificial intelligence algorithms that generate new outputs based on the data they have been trained on โ€“ for example, ChatGPT. Individuals and organizations ranging from privacy advocates ๐Ÿ›ก๏ธ, attorneys, legislators ๐Ÿ“œ, and various corporate departments or divisions ๐Ÿ’ผย in virtually every industry have raised concerns about the potential threats ๐Ÿšจย that Generative AI poses to privacy ๐Ÿ”’ย and confidential information ๐Ÿข.


So, what are these threats? ๐Ÿ˜ฑย Let's start with 3๐Ÿ’ฅ


๐Ÿšจย Data Breach ๐ŸšจGenerative AI could pave the way for more data breaches, identity theft, fraud, and all sorts of data disasters. ๐Ÿ˜ซ๐Ÿ’ณ๐Ÿ’ฃ


๐Ÿ’ผย Loss of Competitive Advantage ๐Ÿ’ผย Imagine your confidential info slipping through the digital cracks and into the hands of your business rivals! ๐Ÿ˜ฌ๐Ÿ•ต๏ธโ€โ™‚๏ธ


โš–๏ธย Lawsuitsโš–๏ธย Your confidential data could become the ammunition for lawsuits โ€“ all that your organization โ€œneedsโ€ is for a class action law firm to get ideas from Generative AI! ๐Ÿ”ซ๐Ÿ“œ


The good news is that there are a number of information governance strategies โœจthat can help to mitigate these risks. Letโ€™s look at some!


๐Ÿ“œย Policies and Procedures! ๐Ÿ“œย โ€“ Make sure that employee policies and procedures including onboarding materials emphasize the need for employees to avoid entering personal or confidential company data into Generative AI systems (both inside the office and from home) ๐Ÿšซ๐Ÿค


๐Ÿ”’ย Access Controls! ๐Ÿ”’ย Institute stringent internal access controls to prevent unauthorized access to confidential company data and create security protocols to prevent the uploading of that information into Generative AI systems


๐Ÿท๏ธย Classification! ๐Ÿท๏ธย Develop a uniform system of labeling data and records throughout the organization that allows employees to clearly identify and label records and other data as confidential so that they can take extra precautions. Bonus: It will also help them find the information that they need to do their jobs ๐Ÿ’ผ, communicate better with the public, and provide the right information to regulators๐Ÿ“œ!


๐ŸŽ“ย Training!๐ŸŽ“ย make sure that employee training includes information about Generative AI and the potential threats and that your employees receive updates in language that they can understand about new technologies that are likely to pose a risk to personal data and confidential information๐Ÿง ๐Ÿ’ก


๐Ÿ•ต๏ธย Audit ๐Ÿ•ต๏ธย Regularly monitor compliance and test your employees' awareness. Keep a watchful eye on how they handle data and adapt your strategies accordingly. ๐Ÿ‘€๐Ÿ“‹

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